Database Reactivation · Lead Acquisition System
Old inquiries, unaccepted quotes and past customers are sitting in your records, your inbox and your spreadsheets. We clean up that list, write texts and emails for contacts who agreed to hear from you, and turn the replies into booked appointments.
Reactivation workflow
Your database
Review & clean
420
Quotes not accepted
910
Past customers
320
Old inquiries
Message, reply, book
Report
Replies · appointments · sales · revenue traced to the campaign
The hidden cost
Every name on your list cost you money or effort to get: ad money, a referral, a sales conversation. When those leads go quiet, that investment goes quiet with them.
The inquiry came in during a busy week, got one reply, and was never contacted again.
They were interested, but the timing was off. A well-timed follow-up can reopen the conversation.
They already know your work, but they haven’t heard from you since the invoice was paid.
From messy list to booked work
A generic blast serves no one. We sort your contacts by situation, leave out the contacts we shouldn’t message, and write a message that fits each group.
Your list today
30 contacts
Inbox, software, spreadsheets
Hi Sam, it’s Your Company. You asked about a new water heater last spring. Still on your list? We have openings next week.
Hi Sam, it’s been about a year since we serviced your system. Want us to book your annual check?
Hi Sam, you reached out about a slow drain a while back. Did that ever get sorted?
Never messaged: opted out, or no record of consent for that channel.
What’s included
You provide the list, and our team manages the rest, from cleanup and messaging to booked appointments.
We identify where your contacts are stored, how recent they are and what each one agreed to receive. Then we merge duplicates, remove bad data, leave out contacts who opted out, and group the rest by situation.
We decide what to say to each group, then write short, personal texts and emails from your business name, with an easy way to opt out in every one.
Replies go to the right person, engaged contacts receive reminders, and a booking link places appointments directly into your calendar.
What came back from each group: replies, contacts who re-engaged, appointments, sales and the revenue we can trace to the campaign.
We work with the major customer and job-management platforms. Where possible, we connect to your existing system with limited access. Otherwise, a spreadsheet export is enough to get started.
That’s common, and cleanup is part of the process: we resolve duplicates, bounced emails, wrong numbers and missing details. The usable list will be smaller than the raw one, which is preferable to messaging bad data.
No. We only contact customers who consented to each channel, and we never message bought lists. Texting requires prior consent. Where consent is unclear, we exclude those contacts.
Timing depends on the size and condition of your list. We confirm a timeline after the list review, before any message goes out.
The Complete Lead Acquisition System is $2,000 a month. It covers your website, local visibility, speed to lead, the Reputation Builder and Database Reactivation. Adding Meta ads or Social Media Content Management is priced as a bundle, with one combined quote.
Each link and reply is tracked to its group, and appointments and sales are matched against your records. You see replies, opt-outs, bookings, sales and the revenue we can trace to the campaign.
No. Messages are spread across the month and written for each group, and every opt-out is honored immediately. Any customer can opt out in one tap.
Tell us what your list contains and where it’s stored. We’ll review it and tell you honestly what’s usable, what we’d send, and what results to look for.
Get a Database Audit